Terms and Conditions


Welcome to Casalume Home! These Terms and Conditions ("Terms") govern your access to and use of our website and services. By browsing or making a purchase, you agree to these Terms, so please read them carefully.

1. Use of the Website

  • Eligibility: By using this website, you confirm that you are at least 18 years old or have obtained parental consent to access and use our services.
  • Account Responsibility: You are responsible for keeping your account information and password secure. Casalume Home will not be liable for unauthorized access due to your negligence.
  • Prohibited Activities: You agree not to use our website for illegal activities, such as fraud, copyright infringement, or distributing harmful software.

2. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the exclusive property of Casalume Home and is protected under international copyright and trademark laws.
  • You may not copy, reproduce, or commercially use any material from our website without our prior written consent.

3. Product Information and Accuracy

  • We strive to provide accurate product descriptions, images, and prices. However, minor inaccuracies may occur, such as slight color variations due to screen differences.
  • Casalume Home reserves the right to correct errors or update product information at any time without prior notice.

4. Liability Disclaimer

  • Casalume Home is not responsible for any damages that may arise from using our website or products. This includes direct, indirect, incidental, or consequential damages.
  • While we aim to provide a secure and seamless browsing experience, we do not guarantee that the website will be free of errors, interruptions, or harmful components such as viruses.

5. Governing Law

These Terms are governed by the laws of Hong Kong and the United Kingdom. Any disputes will be handled exclusively in the courts of these jurisdictions.

6. Pricing and Payment

  • All prices are listed in the specified currency and include applicable taxes unless otherwise noted.
  • Payments must be completed at the time of purchase. Orders will only be processed once payment is successfully received.

7. Returns and Refunds

For details on our returns and refunds process, please refer to our Return and Refund Policy, which outlines eligibility, conditions, and instructions.

8. Changes to the Terms

Casalume Home reserves the right to modify these Terms at any time. Updates will take effect immediately upon being posted on the website. By continuing to use our site after changes are made, you agree to the updated Terms.

9. Contact Information

If you have questions about your shipment, feel free to reach out. We’re here to assist!

  • Email: contact@casalumehome.com
  • Phone: +44 7460 724493
  • Address: ROOM 602, 6/F, KAI YUE COMMERCIAL BUILDING,
    NO. 2C, ARGYLE STREET, MONGKOK KOWLOON, Hong Kong

Thank you for choosing Casalume Home!