FAQ

What are the temperature settings available?

Our warming tray offers three adjustable temperature settings: 140°F (60°C), 175°F (80°C), and 215°F (102°C). This range allows you to keep various dishes at their optimal serving temperatures.

How is the warming tray powered?

The tray operates with a 6-foot power cord included in the package, providing ample length to reach your nearest outlet for convenient placement.

Is it safe to use on all countertop surfaces?

Yes, the tray is designed with 0.5-inch elevated bumps on the bottom, ensuring the hot surface does not directly contact your countertops, keeping them cool and safe from heat damage.

How quickly does the tray heat up?

Our advanced heating technology allows the tray to reach the desired temperature in as little as 10 seconds, so your meals are ready to serve without delay.

What are the dimensions of the warming tray?

The tray measures 24 inches in length and 12 inches in width, providing ample space to accommodate multiple dishes simultaneously.

Is the surface non-stick and easy to clean?

Yes, the tray features a non-stick surface that allows for effortless cleaning. Simply wipe it down with a damp cloth after use.

Does the tray have an automatic shut-off feature?

For safety, the tray includes an automatic shut-off function that activates after four hours of continuous use to prevent overheating.

Is the warming tray portable?

Absolutely! Its lightweight design and included storage bag make it easy to transport for potlucks, family gatherings, or outdoor events.

Can I use the tray outdoors?

While the tray is primarily designed for indoor use, it can be used outdoors in dry conditions with access to a power source. Ensure it is protected from moisture and weather elements.

What is the warranty period for the warming tray?

We offer a one-year warranty covering any manufacturing defects. Additionally, we provide a 30-day money-back guarantee if you're not completely satisfied with your purchase.